JAGGAER is the world leader in the development and distribution of web-based SaaS Software for supplier management and supplier integration. We have offices in Europe, the Middle East, Asia and North America.
We have the vision of creating a unique solution that allows optimized usability for procurement professionals in nearly every industry. To achieve this goal, we are constantly working on new innovations, and we see ourselves as pioneers for the future of the e-procurement industry.
JAGGAER is a visionary and rapidly expanding multinational company. We are looking for highly motivated and tech-savvy team members who share our vision and want to help us shape the future of the industry.

Technical Support with Dutch Language Skills (m/f)

JAGGAER Austria - Vienna    Customer Support 

Your Main Tasks

  • Customer relationship and escalation management on your own responsibility
  • Connection point between customers and other departments (development, project management, SAP etc.)
  • Supporting and consulting customers in the use of our company software
  • Analyzing customer and project specific interfaces and workflows
  • Responsible for processes and knowledge of inhouse-solutions
  • Knowledge management and documentation

Your Profile

  • Good understanding of software and logical processes (workflows)
  • Excellent written and verbal Dutch and English skills, German on average, additional languages are a plus
  • Strong customer focus, communication skills and highly stress resistant
  • Ability to learn quickly and willingness to do so
  • Creative, solution oriented and ability to work autonomously
  • Completed high school degree, a technical education is beneficial

We offer:
  • Education, coaching and support for your personal development
  • An international, professional environment with exciting opportunities
  • A super-modern office with a great view from the 28th floor
  • An open-minded and dynamic corporate culture
  • Flexible working hours
  • A minimum annual gross salary of € 28,000.-.  Depending on your qualification and experience an overpayment will be agreed

Join the team!

Apply now and be part of our success!